SpinX.io Terms of Use
Effective date: 12/09/2025
Address: 531A Upper Cross Street, #04-95, Hong Lim Complex, Singapore 051531
Contact: legal@spinx.io
1) Introduction and Acceptance
These Terms govern access to and use of SpinX.io’s programmatic ad exchange, performance marketing DSP (managed and self-serve), APIs, SDKs (including SpinX Unity SDK), dashboards, reporting, and SpinX-owned Android apps on Google Play (collectively, the “Services”).
By creating an account, integrating an SDK or API, or running campaigns, you accept these Terms on behalf of yourself and any entity you represent and warrant you have authority to bind it.
We may update these Terms by posting a revised version with an effective date; continued use after the effective date constitutes acceptance.
2) Definitions
Key terms include: Advertiser, Agency, Publisher, Supply Partner, Demand Partner, Exchange, Bid Request/Response, Impression, Click, Conversion, Invalid Traffic (IVT), Personal Data, Device Identifier (e.g., AdID/GAID, IDFA), SDK, RTB, PMP, Dynamic Floors.
3) Accounts and Access
- Provide accurate information; keep credentials secure; you are responsible for all activity under your account.
- No assignment, sharing, or sublicensing of access without our written consent.
- We may perform KYC/sanctions screening and decline or suspend access where required by law or policy.
4) License and Use Restrictions
- We grant a limited, revocable, non-exclusive, non-transferable license to access the platform and use our APIs/SDKs solely to integrate with the Services.
- Follow our documentation; do not reverse engineer, scrape, interfere with operations, test vulnerabilities, or publish benchmarks without consent.
5) Supply Partner (Publisher) Policies
- You must own or be authorized to monetize the inventory supplied; disclose domains/app bundle IDs, ad unit IDs, traffic sources, and geos accurately.
- Prohibit IVT: bots, click farms, hidden/stacked/1x1 ads, auto-redirects, forced clicks, artificial refreshes.
- Placement rules: reasonable ad density, refresh rates, viewability, and user experience; no incentivized engagements unless disclosed and approved.
- Content restrictions: no illegal content, malware, hate, violence, adult/sexual content, weapons, counterfeit goods, dangerous products, or gambling where prohibited.
- App-specific: comply with Google Play policies (including Ads and User Data); display required in-app disclosures; respect OS ad settings; do not target children.
6) Demand Partner (Advertiser/Agency) Policies
- Creatives must comply with laws and industry standards; no deceptive claims, spyware/malware, cloaking, or illegal/restricted products.
- Landing pages must function, match the creative, include required disclosures, and not force installs or unsafe downloads.
- Tracking pixels/tags must be secure; no piggybacking or collection of Personal Data without lawful basis and disclosure.
- Sensitive categories (e.g., adult, hate, politics, health, gambling, alcohol, tobacco, firearms) are avoided by default and require explicit written approval if ever permitted.
7) Auctions, Delivery, and Measurement
- Auctions: first-price with dynamic floors; private marketplace (PMP) deals may apply.
- Targeting, pacing, and frequency caps operate as configured but are not guaranteed.
- SpinX logs are authoritative for delivery and billing unless otherwise stated in an applicable order form or agreement.
- Parties will cooperate in good faith to investigate discrepancies; SpinX may apply reasonable thresholds consistent with industry practice.
8) Invalid Traffic (IVT) and Fraud
- We use internal systems and third-party tools, including DoubleVerify, to detect and prevent IVT.
- We may withhold, deny, credit, or claw back amounts attributable to IVT or policy violations. Unless otherwise agreed, SpinX may adjust for IVT discovered within up to 180 days of the activity.
- You must cooperate with investigations, including sharing relevant logs and placements.
9) Data Use and Privacy
- SpinX does not store Personal Data. We operate as an IAB TCF 2.2 Vendor and honor applicable consent signals where present.
- Transient processing for bidding, delivery, fraud prevention, and reporting is used only to provide and improve the Services and enforce these Terms.
- No data sales, no unrelated profiling, and no independent data brokering.
- You must provide required notices/consents (e.g., EU/UK), pass lawful signals (e.g., TCF strings, COPPA flags), and comply with applicable laws.
- Security: we implement reasonable technical and organizational measures; you must protect your systems, keys, and integrations.
10) SDK and API Terms
- Implement SDKs/APIs per our documentation. Do not enable permissions beyond advertising-related functionality.
- Supported ad SDKs may include AppLovin, Google AdMob, Yandex, Ogury, and SpinX SDK; comply with each provider’s policies and disclosures.
- We may update or deprecate SDK/API versions with reasonable notice; you will update within announced timelines.
- Respect rate limits and fair use. Do not collect OS identifiers or device signals beyond documented scope.
11) Google Play Developer Requirements
- For SpinX-operated apps and partner integrations within Android apps: comply with Google Play Developer Program Policies, Ads Policy, and User Data Policy.
- Do not use Play-distributed apps for undisclosed data collection or fraud. Use the Ads label and in-app disclosures where required. Apps do not target children; no personalized ads to children.
12) Fees and Billing
- Exchange: CPM-based; Performance: CPI/CPA-based. Take-rate/fees are set in a written order form or partner agreement that incorporates these Terms.
- Each party is responsible for its own taxes on income; taxes will be handled as required by law.
13) Service Levels and Support
- Platform provided “as-is” and “as-available.” We target commercially reasonable uptime excluding maintenance and force majeure.
- Support via email or dashboard channels with commercially reasonable response times.
14) Warranties and Disclaimers
- Mutual warranty: authority to enter into these Terms.
- Except as expressly stated, the Services are provided “as is” and “as available,” without warranties of any kind, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. No guarantee of results, fill, revenue, or performance.
15) Indemnification
- Publishers/Supply Partners indemnify SpinX for claims from their inventory, content, placements, or IVT.
- Advertisers/Demand Partners indemnify SpinX for claims from their creatives, products/services, and regulatory compliance.
- Each party indemnifies for breaches of data/security obligations and IP infringement caused by that party.
16) Limitation of Liability
- No indirect, incidental, consequential, special, punitive damages, or lost profits.
- Cap: SpinX’s aggregate liability is limited to the amounts paid or payable by you to SpinX for the Services giving rise to the claim in the twelve (12) months preceding the claim. The cap does not apply to third-party indemnity claims, willful misconduct, or violations of applicable data/security laws.
17) Term, Suspension, and Termination
- Term begins upon acceptance and continues until terminated.
- Convenience: either party may terminate with 30 days’ written notice.
- Immediate suspension/termination for IVT/fraud, security risks, legal violations, or policy breaches.
- Post-termination: cease use of SDKs/APIs, remove integrations, and comply with data deletion obligations.
18) Intellectual Property
- SpinX and its licensors own all rights in the Services, platform, SDKs, APIs, and analytics. No rights are granted except as expressly stated.
- Feedback license: you grant SpinX a perpetual, worldwide, royalty-free license to use feedback to improve the Services.
- Do not use SpinX trademarks without prior written consent.
19) Confidentiality
- Non-public information disclosed by a party is confidential; the recipient will protect it and use it only to perform under these Terms.
- Exclusions: information independently developed, public, or rightfully received without duty.
- Required disclosures by law are permitted with notice where lawful. Confidentiality survives for 3 years; trade secrets while secret.
20) Compliance; Export; Sanctions
- Comply with all applicable laws, including advertising, privacy, consumer protection, anti-bribery, and sanctions laws.
- Do not use the Services in embargoed countries or by sanctioned parties.
21) Publicity
- We may list your entity name and logo on customer/partner lists and factual case studies, unless you opt out by written notice.
- Press releases require prior written approval.
22) Notices
- Notices may be delivered by email or dashboard posting.
- Your notices to SpinX: legal@spinx.io. Notices are deemed given upon sending (email) or posting (dashboard), excluding bounce/undeliverable.
23) Governing Law and Dispute Resolution
- Governing law: Singapore law.
- Forum: the courts of Singapore have exclusive jurisdiction. The parties waive class actions and jury trials to the extent permitted by law.
24) Assignment and Miscellaneous
- You may not assign these Terms without SpinX’s consent, except to a successor in a merger, acquisition, or sale of substantially all assets with notice; SpinX may assign freely.
- Force majeure applies.
- Entire agreement; order of precedence: (1) signed order form/partner agreement, (2) these Terms, (3) documentation/policies. Severability; waiver; independent contractors. Survival applies where appropriate.
25) Referenced Policies (incorporated by reference)
- Acceptable Use Policy
- Supply Policy
- Demand Policy and Creative Guidelines
- IVT and Measurement Policy (includes 180-day clawback window)
- Data and Privacy Notice (TCF 2.2 compliance; “no personal data stored” statement)
- SDK/API License and Documentation
- Brand Safety Categories (Sensitive categories avoided by